Apparel Sourcing Intelligence - Worldwide

What’s really made Primark the most profitable British clothing retailer ever?

With an opening programme in its last quarter that included its second New York City store, Primark today announced a new record of £843 millon ($1.14 billion) in profit for a UK clothing retailer.

As our Primark  2018 summary demonstrates, one major aspect of Primark’s extraordinary success story is that it makes money because it doesn’t sell online – not despite it. But it’s not unique: Ross and TJX in the US scarcely sell anything online either – and they’re the most profitable clothes retailers there, too.

At the risk of boring our readers: however they use the internet, retailers need to rely on their own customer focus, recapture their self-confidence, and rediscover their native frugality if they want to avoid being the next front page horror story.